Business transformation and delivery · Belgium

Business change that works in practice. From first workshop to go-live.

NezaTrick helps organisations plan and deliver business transformations: ERP and system implementations, process improvement and digital change. We connect management, IT and the people who do the work, and stay until the change holds.

Get in touch See our projects
Consultant pointing at a process map on a wall during a business transformation workshop
11+ years in IT and change Sectors: telecom, public safety, cloud and hosting, travel, ERP Certified: ITIL Foundation, Professional Scrum Master I
40%
operational efficiency gain across four Agile teams
€1.2M
revenue growth supported through process and pricing improvements
17
people led, in sales and solution architecture
36
customer-facing websites and apps managed

Services

How we help

Most clients start with one of these and combine them as the work moves on.

ERP and system implementation

End-to-end guidance for ERP and business application projects, such as Odoo and SAP: discovery, process workshops, user acceptance testing, go-live and hypercare.

You getA new system your team actually uses, with as little disruption as possible.

Process optimisation

We map how work really flows across teams, from quoting and procurement to finance and service, and remove the steps that add no value.

You getSimpler processes, clear ownership and more time for customers.

Digital transformation

We translate business goals into a realistic digital roadmap, choose the right tools with you and guide their introduction, from CRM to custom applications.

You getTechnology that supports your goals instead of adding complexity.

Change and adoption

Workshops, user acceptance testing, training and support around go-live, so people understand the new way of working and use it.

You getFaster adoption and fewer setbacks after go-live.

Interim delivery and project leadership

Interim project, demand or service delivery management: priorities, risks and dependencies across teams, escalations and reporting to management.

You getProjects that stay on track and teams that keep moving.

Sales and customer processes

A clear sales structure, CRM processes that support the team, and practical training built on your own products and customers.

You getA sales organisation aligned with your business goals.

Approach

How a project runs

  1. Listen and map

    Conversations with management and the people doing the work, to see how things really run today.

  2. Choose the priorities

    A short list of changes with the biggest impact, agreed with you before anything moves.

  3. Implement together

    We make the changes with your team: new structure, training, process or tool.

  4. Hand over

    Your team owns the result. We check in afterwards to see that it holds.

Projects

Recent work

A selection of projects in public safety, travel, telecom and cloud.

Public safety · ERP

ERP migration at Police Antwerp

Challenge
Large-scale digitalisation and an ERP migration in a complex operational environment.
What we did
Workshops to gather requirements and validate processes, coordination of user acceptance testing and implementation, and the link between operational departments and IT.
Result
New systems and ways of working introduced with change and adoption support, keeping disruption to operations to a minimum.

Travel · Digital product

My TUI App, from idea to three markets

Challenge
Delivering and improving 36 customer-facing websites and applications across countries and business units.
What we did
Initiated the My TUI App and led it from idea to rollout, coordinating business, marketing, UX and development teams.
Result
An app live in Belgium, France and Germany, part of digital services used by millions of travellers.

Telecom · Software

A tailored sales application

Challenge
Key sales tasks were manual and error-prone.
What we did
Designed and developed a business application that automates these tasks inside the team’s daily workflow.
Result
Fewer mistakes, a smoother sales process and more time for customer contact.

Cloud hosting · Product

Simplifying a product catalogue

Challenge
A leading cloud hosting company had a complex catalogue that cost time internally and confused customers.
What we did
Reorganised and streamlined the product offering and removed overlap and inefficiencies.
Result
More time and attention for customer needs and service.

Telecom · Sales

Restructuring a sales team

Challenge
A leading telecom company’s sales team had lost focus on the organisation’s main objectives.
What we did
Realigned roles, reorganised the team structure and introduced new sales strategies.
Result
Clearer responsibilities, higher productivity and a sales team aligned with the company’s core goals.

About

Who is behind NezaTrick

NezaTrick was founded by Inez Andries, who brings more than 11 years of experience in IT, service delivery and change. She started her career on the national migration and rebranding from Jetair to TUI, where she also launched the My TUI App.

Since then she has led a team of 17 at ASTRID (Proximus NXT), supported €1.2M revenue growth at Hosted Power, and guided ERP migrations and implementations, including at Police Antwerp.

That mix of technology and change is what NezaTrick brings to every project: new systems and structures only work when the people using them come along.

We stay close to the people who do the work, and every project is led personally from start to finish.

Founder
Inez Andries
Experience
11+ years in IT, service delivery and change
Certifications
ITIL Foundation, Professional Scrum Master I
Tools
Odoo, SAP, ServiceNow, Salesforce, Zoho CRM, Jira, Confluence, Microsoft 365
Based in
Serskamp, East Flanders
Languages
Dutch, English, French

Software from the same team. Under the trade name Andries Solutions, NezaTrick builds BIEKeeper, software that keeps businesses running.

Visit Andries Solutions

Contact

Have a project in mind?

Tell us about your project or challenge, and we’ll plan a first conversation.

Phone+32 490 65 51 69
Emailinez@andriessolutions.com